Legal Notice


These general conditions express the entirety of the obligations of the parties. In this sense, the consumer is deemed to accept without reservation all the provisions of these general conditions. No general or specific condition contained in the documents sent or delivered by the consumer may be incorporated herein, as these documents would be incompatible with these general conditions.


The purpose of these general conditions is to define the rights and obligations of the parties in the context of the online sale of products sold by the company HUMAN PARIS to the customer, from the order to the delivery, including the terms of payment.


Each product sold on the site is accompanied by a descriptive text and one or more photos allowing the potential customer to know before taking the final order, the essential characteristics of the product. However, the information, characteristics, photographs and graphics presented on the site or in the e-mails sent by the company HUMANPARIS are only given as an indication. In particular, the difference in the perception of shapes and colors between the photographs or graphics presented and the products, may vary slightly. The HUMANPARIS company will endeavor to represent and describe as faithfully as possible the products sold on their site.

For any question relating to the Products, you can contact our customer service by clicking on the "contact" link, by email at the following address:, Monday to Friday (excluding public holidays), from 9:00 a.m. to 5:00 p.m. .


The products presented by are only valid if they are in stock. In case of unavailability of the product, the customer will be informed by e-mail. A replacement product will be offered or the customer will be refunded. The HUMANPARIS company carries out a very frequent availability update, but cannot be held responsible if the stock is no longer the same as that indicated at the time of placing the order. More specific information can be given to the customer by email: No cancellation penalty will be requested for an order cancellation. No cancellation compensation (other than the full refund of the order) can also be requested, this unavailability resulting from the deadline for updating these unavailabilities.


The sale prices are valid for the duration of their posting on the Site. They are expressed in euros including VAT and excluding delivery costs for sending orders. These costs are set in accordance with the tariff below and are added to the amount to be paid. You are reminded of the amount when you are at the stage of selecting the products purchased and coming into your basket, before validation of the order.

VAT on sale price: Product prices are subject to French VAT, the country of dispatch of the goods. In the Member States of the European Union, the Products are sold including VAT.

Customs duties at destination: any customs duties at destination to be paid are the responsibility of the buyer. It is specified that the online prices at the time of consultation by the Customer are subject to variation, in particular depending on the price of raw materials and services and may be modified on the Site, at our discretion, at any time and without prior notice.

Naturally, any price variation will not affect orders that have already been placed by our Customers.


To confirm the order, the customer must first and necessarily read the general conditions of sale presented on the site.

The customer also acknowledges having read, at the time of the order, the specific conditions of sale stated, the description of the product(s) and declares to accept them without reservation. The placement and the confirmation of the order by the customer under the following conditions materialize the complete acceptance of the special conditions of sale applicable to the order. The order will not be definitively registered until the client validates the screen summary of the order. The customer's "acceptance click" of the general conditions of sale and the "order validation click", under the conditions set up by the site, have the value of an irrevocable order, except in limited cases. considered in these general conditions of sale.

The customer hereby acknowledges that he has read and understood these terms and accepts them. He declares that he has the legal capacity to place an order on the website and to use a credit card. 's automatic registration systems are considered proof of the nature, content and date of the order. The customer must verify the conformity of the information, in particular with regard to the delivery address that he provides to .

The site cannot be held responsible for data entry errors and the consequences in terms of delays or delivery errors. In this context, all costs incurred for the return will be borne by the customer. The sale will not be considered concluded until the stage of confirmation of the order by .

Automatic registration systems serve as proof of the nature, content and date of the order. The sale will only be concluded after confirmation of the order. The HUMANPARIS company will confirm acceptance of the order by e-mail to the e-mail address provided by the customer. The customer can at any time contact the company HUMANPARIS in order to be informed of the follow-up of his order.


Payment terms

All orders are payable in full by the Customer. Payment for the Customer's purchases on the Site can be made by credit card (cards from the "CB" Visa, Mastercard and American Express network are accepted).

In this case, the customer's bank card is debited at the time of validation of the order;

When ordering on the Site, the Customer must indicate his payment details on the appropriate form.

The Customer guarantees to the company HUMANPARIS, when ordering via the Internet, that he is the holder of the bank card and that the name appearing on this bank card to be debited is indeed his own and then communicates in a secure environment on the Internet, the number and expiry date appearing on the front of his bank card as well as the numbers of the visual cryptogram appearing on the back (or front) of his bank card.

The communication by the Customer of his bank card number constitutes authorization to debit his account for the amount of the order.

Any order with payment by credit card is only considered effective when the payment centers concerned have given their consent.

Any transmission of information by the Customer takes place in a secure context using the protocols in force on the Internet.

Payment made online is made through the secure “STRIPE” system.

Payment incidents

The HUMANPARIS company will not be required to deliver the products ordered by the Customer if the latter does not pay the full price under the conditions indicated above.

When the order is debited, in the event of incomplete, irregular or non-existent payment for any reason whatsoever or in the event of any payment incident, the company HUMANPARIS reserves the right to suspend or cancel the delivery of orders in progress.

In the event of late payment and payment of sums due by the Customer, late payment penalties of an amount equal to the legal interest rate will be automatically applicable to the Customer, after prior formal notice which has remained without effect, without prejudice damages that may be claimed from it.

In the event of non-payment after a formal notice has remained ineffective, the company HUMANPARIS retains full ownership of the products ordered until full payment and may take legal action before the competent judge.